Case Studies
Redesigning Lotlinx's Retail Automotive Data Platform
Launching a First-in-Industry Service for a 200-year-old Financial Services Company
Creating the Onboarding Experience for a Video-based eCommerce App
Additional Projects
Designing and facilitating a workshop that enables a new team to get quick traction.
Workshop Design + Facilitation, Coaching, Change Management
Improving the user experience of mobile rewards applications and internal environmental impact systems.
UI Design, Prototyping, Design Systems, Usability Reviews, Information Architecture, Dashboard Design
Evolving an existing D2C platform to improve usability, expand capabilities and align on brand promises.
Product Management, User Research, UI Design
CATERPILLAR
Redesigning a global ecommerce platform for the leader in equipment manufacturing and sales.
UX Audit, User Research, UI Design, Prototyping, Design System
Creating the information architecture and conversational UI for a global airline carrier.
Conversational UI, Information Architecture, User Flows
Taking an internal tool and creating a SaaS platform proof-of-concept for testing market viability.
User Research, UI Design, Prototyping, Design System
Launching a new service and merging two product roadmaps into a multi-threaded product strategy.
Product Management, User Research, UI Design
Redesigning an industry leading automotive retailing analytics platform.
Design Ops, User Research, UI Design, Design Sprints
Coaching an early-stage startup from a successful proof-of-concept to a maturing product-centric organization.
Product Management, Design Ops
Preparing a zero-to-one product for launch and growth.
User Research, Information Architecture, Data Visualization, Design System
Pitching, prototyping and piloting an industry-first service.
Design Leadership Service Design, Branding
Enabling a 200-year-old financial services organization with modern design, processes and tools.
Design Leadership, Agile Transformation, Lean UX, Design Sprints
Architecting a system and process to help internal teams increase the speed of production.
Design System, Design Ops
Defining and designing how a top-25 financial services organization pulls multiple, disconnected platforms into a single, unified experience.
User Research, UI Design, Prototyping, Design System
Reimagining the organization of information and tasks for the largest graduate medical education software company.
Design Ops, User Research, UI Design, Information Architecture
Elevating the experience of pet insurance customers through research and site audits.
User Research, UI Design, Competitive Analysis
Product Management, Agile Coaching, Lean UX
Evolving the agile practices of developer-centric teams for the Lighthouse program.
User Research, UI Design, Prototyping, Design System
Improving the experience of an enterprise work management application.
Optimizing and redesigning key features for one of the most popular sharing tools.
UI Design, Prototyping
Increasing the efficiency of pilots, mechanics and medical professionals in emergency flights.
Information Architecture, UI Design, Design System